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Our services

Customers learn the meaning of Soudronic support long before they sign a contract. We listen to their needs, suggest solutions, and accompany them throughout the entire decision-making process. Our service starts with the delivery of the machine or system and continues for the entire duration of its productive life. We make sure that our customers’ systems run smoothly by providing training programs for operating personnel and support through our skilled technicians. We provide a comprehensive inventory of 40,000 genuine spare parts and standardized solutions for upgrades and conversions.

Service Overview

After Sales Service

Our global after-sales service starts with the delivery of the machine or system and continues for the entire duration of its productive life. We carry out remote diagnostics or send a technician to a customer’s production site at short notice.

Spare Parts

Around the world and around the clock, our customers can rely on a prompt supply of spare parts that reduce downtime to a minimum. We stock a comprehensive inventory of 40,000 genuine spare and wear parts with the Soudronic quality seal ready for immediate dispatch.

Upgrades & Conversions

Properly maintained, our canbody welders and machines will last virtually forever. That’s why our standardized solutions for upgrades and conversions, offering quantum leaps in efficiency and economy, are often considered a sensible alternative to the purchase of a new machine.

Training

All our customer training programs are individually tailored either to specific machines or to entire production lines. They can choose from standardized to customized training programs at one of our training centers or on-site. Our aim is to enable all participants to operate and maintain our machines safely, efficiently, and economically.

Laboratory

To provide our customers with the highest product quality, Soudronic has a well-equipped metallurgical laboratory at our headquarters in Bergdietikon, Switzerland.